FAQ
Subscription Forms
- How can I re-add the element I deleted on my form inside the Form Designer ?
- How can I change the settings of my Structure inside the Form Designer ?
- How can I add a Custom Font inside the Form Designer ?
- How can I change the settings of my Image element inside the Form Designer ?
- How can I edit the Mobile version of my subscription form?
- How can I change the settings of my Form Element inside the Form Designer ?
Landing Pages
- How can I duplicate a landing page ?
- How can I change the font weight of my text?
- How can I organize my landing pages?
- How can I add or remove labels from my landing pages?
- How can I add SEO content to my landing page?
- What happens when I change my landing page's Publish URL?
Mailing Lists
- How can I find the Mailing list ID ?
- What is the Unverified status?
- What is the Verified by Admin status?
- What is the Verified status?
- How can I find all the subscribers who are double opt-in verified?
- How to make my lists GDPR compliant?
Reports
- What reports can I see in Campaign Overview for my RSS or my Repeatable HTML Campaign?
- How can I track the most popular links being clicked on my newsletter?
- When are bounce reports completed?
- Moosend’s Real Time Statistics
- Will my campaign reports always be available?
- What is the difference between Unique and Total Links Clicked?
Campaigns
- How can I duplicate a campaign?
- How can I add or remove labels for my campaigns?
- How can I send a campaign with dynamic images by just using the personalisation tags?
- Can I automatically resend my campaign to subscribers who did not open it?
- How can I create a Repeatable HTML Campaign?
- How can I create an RSS campaign?
General Info
- What should I do after GDPR is in place?
- Why hasn't my sender been approved?
- Do I need a website to send campaigns with Moosend?
- What are the Minimum System Requirements ?
- Can I reactivate an inactive account?
- Can I use a Gmail | Hotmail | Yahoo email address as the sender of my campaigns?
Campaign Editor
- What is a Video element and how can I use it to design my newsletter?
- How can I display the content of my RSS Campaign using custom HTML?
- How can I use an RSS Campaign block?
- What is the Row Background Color (Wide) and how can I use it to design my newsletter ?
- How can I add the verification link in my newsletter
- What are Repeatable Element Tags and how can I use them?
Account Settings
- Can I use my university email address to send my newsletters ?
- How can I cancel my account?
- How can I cancel my subscription?
- Can I use my Outlook / Hotmail email address to send my campaigns?
- Can I use my Yahoo email address to send my newsletter campaigns?
- Can I use my Gmail email address to send my newsletter campaigns?
Automations
- How can I create Campaign Content for my Automation's Send Email Action?
- How does the "When custom event is recorded" trigger work?
- How does the "When someone exits a specific page" trigger work?
- How does the "When someone exits any page" trigger work?
- How can I set up tracking using Segment ?
- How does the "When some people don't click my campaigns" trigger work?
Billing and Pricing
- How can I downgrade my Monthly plan?
- How can I upgrade my Monthly Plan?
- Which card will be used for my recurring subscription and how can I change it?
- What payment methods can I use?
- How can I set a different payment method as the default?
- How can I remove a payment method?
Deliverability
- How can I set up SPF & DKIM on my Namecheap provider?
- How can I set up SPF & DKIM on my Name.com provider?
- How can I set up SPF & DKIM on my CloudFlare provider?
- How can I set up SPF & DKIM on my Arvixe provider?
- How can I set up SPF & DKIM on my Ipage provider?
- How can I set up SPF & DKIM on my Networksolutions.com provider?
Agencies
Getting Started
Integrations
- How do I connect Moosend to Zapier?
- Connect Moosend to Clearout
- How to Connect Convertful with Moosend
- How to Connect MailOptin With Moosend
- How to Connect Moosend with Elementor Pro Forms
- Moosend's integration with Optimonk
Personalization
- Can I insert information from any custom field into my newsletter?
- Can my recipients view my newsletter on their browsers if it's not displayed correctly?
- How does forwarding my campaign relates to accidental unsubscribes?
- How do I customize the unsubscribe link in my campaigns?
- What is a personalization tag and how can I use it?
Video Tutorials
AUTOMATIONS
- How to set up tracking using a plugin for your OpenCart site
- How to set up tracking using a plugin for your PrestaShop site
- How to set up tracking using a plugin for your CS-Cart site
- How to set up tracking using a plugin for your Zen Cart site
- How to set up tracking using a plugin for your WooCommerce site
Mailing Lists
Webinars
All Webinars
- Skyrocket Your Online Sales with Marketing Automations
- How to Create Beautiful Newsletters Faster than ever
- Design the Perfect Email Campaign
- How to Avoid Spam Filters
- Email Marketing Basics
- How to pick the perfect subject line
Glossary
Glossary Terms
- What is a Landing Page Status?
- What does Published landing page status indicate?
- What does Unpublished landing page status indicate?
- What does Incomplete landing page status indicate?
- What is a Landing Page?
- What is a Yearly Plan?