How can I find all the subscribers who are not double opt-in verified?

You can easily find all the subscribers who haven't had the chance to get verified via Moosend's double opt-in process, using our Segments option. All you have to do is create a segment which will contain only those subscribers who are not double opt-in verified, and then send them a campaign, asking them to re-subscribe. If you have set up the double opt-in process, when they resubscribe they'll have to give you their consent.

Let's see how this is done:

1. Click on the Mailing lists button, located on the left side of your Moosend Account.how_can_I_find_the_subscribers_who_are_not_double_opt-in_verified_1_new.png



2. Click on the name of the mailing list for which you want to create a segment. how_can_I_find_the_subscribers_who_are_not_double_opt-in_verified_2_new.png



3. Click on the Segments option, on the menu that appears.how_can_I_find_the_subscribers_who_are_not_double_opt-in_verified_3_new.png



4. Click on the Create Segment button. how_can_I_find_the_subscribers_who_are_not_double_opt-in_verified_4_new.png



5. Click on the Create custom segment button located on the right top corner.how_can_I_find_the_subscribers_who_are_not_double_opt-in_verified_5_new.png



6. Fill-in your Segment Name in the available text area. Use a name that will help you identify the segment easily. Then tap on the Add Criteria button.how_can_I_find_the_subscribers_who_are_not_double_opt-in_verified_6_new.png



7. Choose the Verified for Double Opt-in option, from the first drop-down menu.how_can_I_find_the_subscribers_who_are_not_double_opt-in_verified_7_new.png



8. Select the option is false, on the second drop-down menu.how_can_I_find_the_subscribers_who_are_not_double_opt-in_verified_8_new.png

This way all the subscribers who are not verified via the double opt-in mechanism are selected by this segment.


9. Click on the Save segment  button when you're done.

Now that you have segmented your mailing list, you can contact the non-verified subscribers by sending them a campaign, asking them to resubscribe to your mailing list. Every one who does so, will receive the confirmation e-mail you created, giving you their consent. Don't forget that your segment is dynamic. This means that every subscriber who gets verified will automatically be removed from the segment.