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How can I find all the subscribers who are not double opt-in verified?

You can easily find all the subscribers who haven't had the chance to get verified via Moosend's double opt-in process, using our mighty Segments!

All you have to do is create a segment which will contain only those subscribers who are not double opt-in verified, and then send them a campaign, asking them to re-subscribe. If you have set up the double opt-in process, when they re-subscribe they'll have to give you their consent.

Let's see how this is done:

1. Click on the Mailing lists button, located on the left side of your Dashboard page.MAILING_LISTS_STEP_1.png

2. Click on the name of the mailing list for which you want to create a segment. MAILING_LISTS_STEP_2_BORDER.png

3. Click on the Segments option, located on the menu that appears.mailing_list_select_segments.png

4. Click on the Create New Segment button. create-segment-A4.png

5. Fill-in the name of your segment in the available text area. 

mailing_lists_double_opt_in_name_segment_add_criteria_5.png

Use a name that will help you identify the segment easily.


6. Click on the Add More Criteria button.

mailing_lists_double_opt_in_name_segment_add_criteria_6.png

7. Choose the Verified for Double Opt-in option, from the first drop-down menu.mailing_list_double_opt_segments_verified_for_double_opt_in_2.png

8. Select the option no, on the second drop-down menu.
mailing_list_double_opt_segments_verified_for_double_opt_in_yes_no_option_2.png

This way all the subscribers who are not verified via the double opt-in mechanism are selected by this segment. Click on the Save segment  button when you're done.


Now that you have segmented your mailing list, you can contact the non-verified subscribers by sending a cool campaign, asking them to re-subscribe to your mailing list. Every one who does will receive the confirmation e-mail you created, giving you their consent. Don't forget, your segment is dynamic! This means that every subscriber who gets verified will automatically be removed from the segment.