Can I see who has unsubscribed from my Mailing List?

Following the CAN-SPAM Act, every email sent through the Moosend platform contains a
One-Click-Unsubscribe link at the end of every newsletter, giving your recipients the option to unsubscribe from your email marketing campaigns if they wish to do so. When a recipient unsubscribes from one of your mailing lists, your list will automatically get updated and the former recipient will be moved to the Unsubscribed e-mails tab of the specific list.

To view how many people have unsubscribed from a particular mailing list follow the steps below:


1. Click on the Mailing lists button found on the menu on the left side of your Moonsend Account.can_I_see_who_has_unsubscribed_from_my_mailing_list_1-new.png



2. Click on the name of the mailing list to view the statistics regarding your subscribers.can_I_see_who_has_unsubscribed_from_my_mailing_list_2-new.png



3. Click on the Members button in order to check your subscribers statuses.can_I_see_who_has_unsubscribed_from_my_mailing_list_3-new.png



There you can see the different tabs of statistics for your Mailing List which include:can_I_see_who_has_unsubscribed_from_my_mailing_list_4-new.png


  • All e-mails
  • Active e-mails
  • Unsubscribed e-mails
  • Bounced-emails
  • Archived e-mails

These statistics give you insight on the current status of the subscribers contained in the specific list, including the mailing list's unsubscribe rate. Clicking on the Unsubscribed e-mails metric will provide you with the list of members who have unsubscribed from the current mailing list.