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What is DKIM and why should I care?

DomainKeys Identified Mail, also known as DKIM, gives an organization the opportunity to take responsibility for a message while it is in transit. The message is signed with the organization's certificate and a signature is added to the email headers.

Many email clients (such as Yahoo!, Gmail, Outlook and others) will check for a valid DKIM signature on incoming email as a means of recognizing the originator. When a mail server receives an email it assesses the DKIM header and then performs the following tasks:

  • Retrieve the public key from the DNS of the sending domain (re: example.com if the sender is name@example.com)
     
  • Use the key to decrypt the signature and verify the content

In that sense DKIM is a means of increasing the deliverability of your email campaigns and your sender reputation, as it allows you to let the receiving mail server verify your reliability.

Moosend supports setting up DKIM on your sender accounts, but requires that you have control over the DNS settings of your sending domain. When you setup your sender account, you can ask your administrator to setup your DKIM records by doing the following:

1. Click on the Account button, located on the left side of your button Control Panel page.DKIM Records Step 2 : Click the Account button on the menu

2. Click on the Senders button on the menu that appears.DKIM Records Step 3 : Click the Senders button

3. Check which of your sender accounts have a valid DKIM signature.
DKIM Records Step 1 : Check which sender are DKIM valid

Ticked boxes under the SPF / DKIM column indicate sender accounts with valid SPF and DKIM signatures respectively.


4. Click on the sender email address whose DKIM record you want to set up.DKIM Records Step 4 : Click the sender's email address

5. Copy & paste the necessary information where applicable, to verify your DKIM records in your domain.DKIM Records Step 5 : Check your DKIM records

6. Click on the Verify DNS records button to complete the verification as soon as you're done.DKIM Records Step 6 : Click the verify DNS records button

There are a lot of information available and you can even find informational articles on Wikipedia about DKIM