What happens if I forget my Password?

With Moosend you don’t have to worry about forgetting your password. Through our Forgot Password service you can reset your password and type a new one.

Just follow the steps below:

1. Click on the Forgot Password link, located inside your Moosend log in page.  

You will be redirected to the Reset Your Password page.

2. Fill-in the email address you provided during your registration. 


It should be the same email as the one you use to enter your account.

3. Click on the Request a password reset button. 


A message appears, informing you that an email has been sent to your inbox, with a link that will reset your password.What_happens_if_I_forget_my_Password_3i.png

4. Click on the link inside the email you received. Forgot Password Step 4 : Click on link in confirmation email

You will be redirected to the Reset Your Password page.

5. Fill-in and confirm your new password. 


Keep in mind that your password must be 8 digits long and ideally it should adhere to some of our cool suggestions on how to choose a good password.

6. Click on the Reset Password button.


6. You're ready to use your new password! Click on the Proceed to login button to login into your Moosend account using your new password.