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What happens if I forget my Password?

With Moosend you don’t have to worry about forgetting your password. Through our Forgot Password service you can reset your password and type a new one.

Just follow the steps below:

1. Click on the Forgot Password link, located inside your Moosend log in page.  
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You will be redirected to the Reset Your Password page.


2. Fill-in the email address you provided during your registration. 

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It should be the same email as the one you use to enter your account.

3. Click on the Request a password reset button. 

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A message appears, informing you that an email has been sent to your inbox, with a link that will reset your password.What_happens_if_I_forget_my_Password_3i.png

4. Click on the link inside the email you received. Forgot Password Step 4 : Click on link in confirmation email

You will be redirected to the Reset Your Password page.

5. Fill-in and confirm your new password. 

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Keep in mind that your password must be 8 digits long and ideally it should adhere to some of our cool suggestions on how to choose a good password.

6. Click on the Reset Password button.

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6. You're ready to use your new password! Click on the Proceed to login button to login into your Moosend account using your new password. 
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