Can I schedule a campaign and send it whenever I want?

Using our new UI? You might want to check this help article instead.


While in the process of creating your campaign, you will have the option to schedule the delivery of your campaign on step 6, aptly named Scheduled Delivery. You'll be specifically prompted to choose between two options. You can either:

  • Send your campaign immediately
  • Schedule your campaign for a later time

Let's see how to tackle each option:

A. Immediate delivery

1. Click on the Schedule Delivery step on the vertical bar that appears during campaign creation.

2. Toggle the Send this campaign immediately option.


This will place your campaign on our delivery queue so that it is sent as soon as possible.

3. Click on the Next button to apply your changes and proceed to the next step of campaign creation.schedule_campaign_a3-1.png

B. Scheduled delivery

1. Click on the Schedule Delivery step on the vertical bar that appears during campaign creation.schedule_campaign_b1-1.png

2. Toggle the Schedule this campaign to be sent out at a future date and time option.schedule_campaign_b2-1.png

This will put the campaign on hold, to be sent out on the exact time and date that you specify.

3. Click on the Date and time field.schedule_campaign_b3-1.png

A pop-up window appears by which you can set the exact date and time that you want your campaign to be dispatched.

4. Select the date and time and then click anywhere on the white space when you're done.schedule_campaign_b4-1.png

5. Select the appropriate Timezone from the drop-down list.schedule_campaign_b5-1.png

Make sure that you are careful when setting the Timezone as Moosend takes in account your Account Settings and the time of delivery. If, for example, you choose to send your campaign at 16:00 and your timezone is GMT+1, then your campaign will be sent at 17:00.

6. Click on the Next button, to apply your changes and proceed to the next step of the process.schedule_campaign_b6-1.png


B. Unscheduling a campaign 

 1. To unschedule a scheduled campaign, click on the Edit icon located to the right of said campaign.Unscheduling_a_campaign-Edit_7.png

2.  Scroll down and click on the Unschedule button to unschedule the campaign.Unscheduling_a_campaing-Click_on_Unschedule_8.png