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Can I resubscribe a bounced email?

An email address might be characterized as bounced for several reasons, one of which is when the email address does not exist. A typical cause of this is due to spelling errors when the email address was submitted! 

If that is the case you are experiencing and want to correct a spelling error, or if you are certain an email address that has been characterized as bounced is indeed valid and want to resubmit it to your list, here's how:

1. Click on the Mailing lists button, located on the left side of your Dashboard page.  31-add-one-member-1.png


2. Click on the mailing list to which you want to resubscribe the bounced email address. 31-add-one-member-2.png

 

3. Click on the Add member option on the left side of the menu.  

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4. Fill in the data of the recipient you want to resubscribe. 

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5. If you have the consent from your subscriber via Double Opt-in, then you should click the checkbox: I have Double Opt-in consent for this member from an external source. Add email as verified.

Then click Add member.

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