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Can I see where my recipients are located?

Moosend's reporting feature allows you to locate your email marketing campaign's recipients. Even if you're currently motivated by pure curiosity, it's good to keep in mind that using this tool you can best adjust the content of your campaigns as well as your campaign timing to accommodate your newsletter subscribers needs.

To see where your subscribers are located follow the instructions below:

A. Finding the location reporting

1. Click on the Reports button, located on the left side of your Dashboard page. 
Recipient_location_1_-1.png

2. Click on the name of the campaign whose recipient locations you want to check.
Recipient_location_2-2.png 
3. Click on the
 Activity by Location option on the vertical bar that appears. 
Recipient_location_3-3.png


B. Navigate activity by location

You have now reached Moosend's worldwide geographical map! In blue colour you can see the countries of the recipients that have opened your newsletter.

1. Place your mouse over a country on the map to see the amount of total opens originating there. 
Recipient_location_B_1-1.png
The countries where your recipients are located appear to the right of the map, ordered from most opens to least.


Click on the "three dots" icon at the top right of the list of countries, to send the information to your account email as a csv file, or to download it as a pdf (choose your preferred format from the drop-down menu). Note that the csv option send you the full list, whereas the pdf option downloads only the Countries visible on the page you are currently viewing.
Recipient_location_three_dots--.png


2. Click on a country in the map to reveal the amount of total opens originating from each city.Recipient_location_B_2-2.png
The cities where your recipients are located appear to the right of the map, ordered from most opens to least.

As before, you can click on the "three dots" icon at the top right of the list of cities, to send the information as a csv file to your account email, or to download it as a pdf. Note that the csv option send you the full list, whereas the pdf option downloads only the Cities visible on the page you are currently viewing.


C. Additional options

Click on the "three dots" icon at the very top right corner of the Activity by Location page, to open a drop-down menu of actions you can take in terms of your campaign report, as well as the campaign itself.
Activity_by_Location_C_1-1.png


 Your options are:

  • View Design
    Allows you to view your newsletter design.
  • Sharing
    Allows you to share the campaign report tab your are currently viewing (Activity By Location), with third parties. You can share for example the content inside the Overview tab, the Recipient Activity tab, etc.

    1. Click on Sharing in the drop-down menu.
    Activity_by_location_Sharing_1-1.png

    A pop-up window appears.

    2. Toggle the Make this item public option to On.
    Activity_by_location_sharing_2-2.png

    A copyable url appears. Anyone you share the url with will be able to view the specific section of the campaign report that you chose to share.

    Note that when you disable the Make this item public option and then enable it again, the sharing url will change, and the previous sharing url will no longer work.
  •  Print
    Allows you to print the section of the report that is currently open on your screen.
  • Old Reports
    Allows you to access the older Moosend report version for this campaign.
  • Delete Campaign
    Allows you to delete the campaign from within the report.
  • Duplicate Campaign
    Allows you to duplicate the campaign from within the report.
  • Duplicate for non-openers
    Allows you to duplicate the campaign for non-openers; Your duplicated campaign will appear at the top of your list of campaigns, and the automatically created mailing list will consist specifically of the non-openers of the original campaign.