Using our new UI? You might want to check this help article instead.
If at any point you decide that for whatever reason you wish to cancel your subscription with Moosend, you can do so by contacting our support team, stating your account user name and requesting for your subscription to be canceled.
Your account will remain active even if your subscription has been cancelled.
If you wish to also deactivate your account, you will have to either email our support team, stating your reasons and requesting the termination of your account, or refrain from logging in your account for at least 300 days. It will automatically be deactivated after 300 of dormancy.
Before you go ahead make sure you fully understanding what happens if you cancel your subscription.