Can my recipients view my newsletter on their browsers if it's not displayed correctly?

Using our new UI? You might want to check this help article instead.

There's no reason for you to worry that your newsletter campaign won't be displayed correctly. That being said, email clients can sometimes be mischievous so it's always a good idea to play it safe and give your subscribers the option to view your campaign directly on their browsers.

Such an option can be added inside the content of your campaign on the fourth step of the Campaign Creation process. Let's see how this is achieved:

A. Using HTML

Your first option is to add the relevant tag inside your HTML manually, along with an appropriate phrase, like "If you can't see this newsletter correctly you can view it in your browser".

The tag you'll need to use is this:  

<a href=' http://#trackingDomain#/show_campaign/#campaign:key#/#recipient:key#'> If you can't see this newsletter correctly you can view it in your browser</a>

B. Using the Campaign Editor

If you're accustomed to using our amazing Campaign Editor to design your newsletters then rest assured that it provides a quick and easy way to a View in Browser option inside your design.

1. Place a Text Element exactly where you want the View in Browser link to appear.  View in browser tag Step 1 : Create a text component

2. Double click on the Text you just added. View in browser tag Step 2 : Double click on the text component

3. Click on the Personalization tags drop-down list. View in browser tag Step 3 : Click on the personalization tags

4. Choose the View in Browser option from the drop-down list. View in browser tag Step 4 : Choose the personalization tag from the dropdown list

Your recipients will now be able to click a link and enjoy your newsletter in all its glory from inside their browser. No pesky email clients involved!

There are more personalization tags like these available for you to use. It's worth looking into them as they are extremely handy and can be valuable, if not super important for your newsletters.