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Where can I see the progress of my import ?

Moosend offers you a range of options on how to import your mailing lists on our platform. We really want to make sure that we have your various needs covered! Select the import method that you prefer and until the import process is completed, you may want to check its progress.

A. Finding the progress of your imported data 

1. Click on the Mailing lists button, located on the left side of your Control Panel page. 
Where_can_I_see_the_progress_of_my_import_a1.png

2. Click on the name of the mailing list which you imported your members.
Where_can_I_see_the_progress_of_my_import_a2.png

3. Click on the Import Members option on the vertical bar that appears.
Where_can_I_see_the_progress_of_my_import_a3.png

4. Click on the View reports button, next to the import method you used to import your members.
Where_can_I_see_the_progress_of_my_import_a4.png

5. Check the progress of your import. 

The import progress can be: 

  • Validating
    This means that we are currently checking the data you are trying to import and will let you know if they will be rejected or otherwise, once the validating process is completed the import of your subscribers will start automatically.
    Where_can_I_see_the_progress_of_my_import_a5_validating.png


  • Running
    This means that your import is currently running and will be completed soon. In case you selected to receive a notification email, we will notify you once is completed on the email address provided.
    Where_can_I_see_the_progress_of_my_import_a5_running.png

  • Import Rejected
    This means that we just run some robot checks for the data you are trying to import and it seems that you need to clean up your list before attempting to import it again. To clean up your list, you can simply use one of the integrations found here or you can use other similar tools outside of our platform. 
    If your list is getting rejected, it contains a great number of invalid email addresses.

    Where_can_I_see_the_progress_of_my_import_a5_rejected.png

  • Finished 
    If your import is completed, you will see that the counters Updated and Added are showing the members updated and added to your mailing list. 

    Where_can_I_see_the_progress_of_my_import_a5_finished.png

 

B. Finding the report of your imported data

When setting up your import, if you selected to receive a notification email, we will notify you on that email address as soon as the import is completed. However, even if you didn't select to receive an email there is still a way to find a report of your imported data.

1. Click on the Mailing lists button, located on the left side of your Control Panel page. 
Where_can_I_see_the_progress_of_my_import_b1.png

2. Click on the name of the mailing list which you imported your members.
Where_can_I_see_the_progress_of_my_import_b2.png

3. Click on the Import Members option on the vertical bar that appears.
Where_can_I_see_the_progress_of_my_import_b3.png

4. Click on the View reports button, next to the import method you used to import your members.
Where_can_I_see_the_progress_of_my_import_b4.png

 

5. If your import is completed successfully, you can see the members that are updated or added to your list.

Where_can_I_see_the_progress_of_my_import_b5.png

 

6. In case there are any ignored members, a CSV file will appear in the Reports column. To download it, simply click on the Ignored Emails clickable text which is followed by the number of the ignored members of the imported data.

Where_can_I_see_the_progress_of_my_import_b6.png