What are team member roles and what are their permissions ?

Using our new UI? You might want to check this help article instead.


Moosend now allows you to add various types of team members, with differing roles and permissions, to your account. Depending on their specific role, each team member can perform certain types of actions, but not others, within an account.

Let's take a closer look!


1. Click on the Settings icon at the top right corner of your Moosend account page, to expand the menu.

2. Click on Team Members.

3. Click on the Add Team Member button.

A new page appears, displaying all the team member role options available.



The available team member options are:

  • Owner
    The owner is the creator of the account, can do everything everywhere, and is the only one who is able to add and delete team members.
  • Admin
    Admins can do everything, everywhere.
  • Admin Observer
    Observers can view everything everywhere. They can't save changes.
  • Manager
    Managers have full permissions for the specific account they were added to.
  • Viewer
    Viewers' permissions are only given for this specific account.Viewers can't save and have no access to Account or Billing.
  • Gdpr viewer
    A Viewer, who can't see any subscriber personal data.
  • Designer
    A Viewer, who can also save inside the Campaigns and Landing Pages designer.

A more detailed description of what each team member can and cannot do, is available at the bottom of the page.

4. To view the permissions associated with each team member role, check the circle next to the role name to select it, then scroll to the bottom of the page to view its permissions.


Alternatively, you can view a full description of all team member roles and permissions in the table below:


Now that you know what each team member is able to do within an account, take a look at how to manage team members on your account, as well!