How can I upgrade my Monthly Plan?

Using our new UI? You might want to check this help article instead.


We understand that as your business grows, the number your subscribers will grow too. If your are either on a Subscription Plan  or on a Pay-as-you-Go Planyou can upgrade your plan through your Moosend account  at any time!

If you upgrade your Monthly plan while you are in the middle of your current billing circle, you will have access to the higher subscribers limit immediately. You’ll see a prorated charge on your monthly bill.

If you upgrade from a Pay As You Go Plan to a Monthly plan, the monthly billing process starts immediately. In case you have remaining credits from the Pay As You Go Plan, they will still available on your account for future use. You can always see the available credits that you have on your account  from the Overview page, if you click on the Billing menu from the left menu.

To upgrade your Monthly plan, follow the steps below:

1. Click on the Billing button, located on the top menu area of your Moosend account. 

2. Click on the Change Plan button.

3. Select the best Plan for your needs.

4. Click on the Continue to Payment button. 

5. If you have already added a payment method, you can select your preferred payment method or you can add a new one.


  • The amount on top, will show you the prorated charge for the remaining billing cycle. Keep in mind that you can click on the (?) icon to see more details for your payment, such as the amount of VAT/ Tax. 

  • The amount on the bottom, will show you the Monthly price of your upgraded plan, which will start after your current billing circle.  Keep in mind that you can click on the (?) icon to see more details for your payment, such as the amount of VAT/ Tax. 


6. Select your preferred payment method and click on the checkout button to complete your purchase with this card.

An invoice with your billing information will be in your inbox shortly. Thank you for your purchase!!!