How can I downgrade my Monthly plan?

In case you are on a Subscription Plan and you want to downgrade your plan, you can do this through your Moosend account at any time!

Just keep in mind that if you downgrade your Monthly plan while you are in the middle of your current billing circle, the changes will be applied on the next billing cycle. For the current billing circle, you can continue using the plan you chose for that month.  

To downgrade your Monthly plan, follow the steps below:

1. Click on the Billing button, located on the top menu area of your Moosend account. 

2. Click on the Change Plan button.

3. Select the best Plan for your needs.

Select the type of plan that fits your needs best. You can read a little bit more about our pricing plans before you decide which one is the one for you! 

4. Click on the Continue to Payment button.

5. If you have already added a payment method, you can select your preferred payment method or you can add a new one.

  • Keep in mind that you can click on the (?) icon to see more details for your payment, such as the amount of VAT/ Tax. 


6. Select your preferred payment method and click on the checkout button to complete your purchase with this card.

Your changes have been saved and your new plan will be enabled for your next billing cycle! You will receive an invoice with your billing information when your new billing cycle starts.