Check your website's verification status

When you have successfully added your website to our platform and installed website tracking, your website becomes verified when the first event is received (for example, a user views a product, adds a product to cart, purchases a product). You can check this verified connection of your website in your account settings. 

To check your website's verification status:

  1. In the top navigation bar, click Account_icon.png and click Websites.
  2. On the Websites page, check the verification status of each website you have added to your websites list. A Verified status indicates that there's a verified connection between your domain and our platform's tracking capabilities. NEW4VErified.png
  3. If your website remains with an Unverified status even after sending an event such as Add to Cart event or a Page View event, you can do the following: 
    • If you used custom installation using JS or PHP tracking library, recheck the tracking code you've added to your website.
    • If you used a plugin of our platform, check that you used the correct website ID.