Find all the subscribers who are not double opt-in verified

You can easily find all the subscribers who haven't had the chance to get verified via our platform's double opt-in process, using our Segments feature. All you have to do is create a segment that will contain only those subscribers who are not double opt-in verified, and then send them a campaign, asking them to re-subscribe. If you have set up the double opt-in process, when they re-subscribe they will have to give you their consent.

Let's see how this is done:


1. At the top of your Dashboard page, hover your mouse over the Audience tab located at the top of your Dashboard page to reveal the drop-down menu and then click on the Segments option.find_subscribers_who_are_not_double_opt-in_verified_1.png


2. Once inside your Segment page, click on the New button at the right top corner and then on the Segment option.find_subscribers_who_are_not_double_opt-in_verified_2.png


3. On the pop-up window that appears, choose the email list in which you want to create a segment by the drop-down menu and then click on the Start button.find_subscribers_who_are_not_double_opt-in_verified_3.png


4. Click on the Create custom segment button located on the right top corner.find_subscribers_who_are_not_double_opt-in_verified_4.png


5. Fill in your Segment name in the available text area. Use a name that will help you identify the segment easily. Then, click on the Select a criteria drop-down menu in order to set the criteria you wish.find_subscribers_who_are_not_double_opt-in_verified_new_5.png


6. Choose the Verified for Double Opt-in option.find_subscribers_who_are_not_double_opt-in_verified_6.png


7. Select the option is false, on the second drop-down menu.find_subscribers_who_are_not_double_opt-in_verified_7.png

This way all the subscribers who are not verified via the double opt-in mechanism are selected by this segment.


8. Click on the Save segment button when you are done.find_subscribers_who_are_not_double_opt-in_verified_8.png

Now that you have segmented your email list, you can contact the non-verified subscribers by sending them a campaign, asking them to re-subscribe to your list. Everyone who does so will receive the confirmation e-mail you created, giving you their consent. Don't forget that your segment is dynamic. This means that every subscriber who gets verified will automatically be removed from the segment.