Properly setting up CNAMES for your hosting provider helps ensure that any changes required for your custom domain can be carried out with maximum efficiency and minimum disruption.
Setting up a CNAME on your Cloudflare provider is easy and here's how to do it:
- Log into your Cloudflare account.
- Locate and select your domain from the drop-down menu at the top left.
- Select the DNS Settings tab.
- Add the CNAME records. Note that it needs to point to a fully qualified domain name.
- Set the Cloudflare Proxy Toggle icon to a grey cloud.
If your site address is www.mydomain.com then your login page in our platform is mydomain.moosend.com. You have to add a CNAME record to your DNS for your domain, a subdomain similar to the newsletter.mydomain.com example. Whatever your CNAME record is, it will need to point to mydomain.moosend.com.
Tip: It takes 30 minutes or more to apply any changes you have made.
Important: To secure your added CNAME, you can export your personal information exchange (PFX) file in Windows format and send it to support@moosend.com. We will then add the certificate to your CNAME on your behalf, ensuring that it uses a secure HTTPS connection. To ensure the ongoing security of your CNAME, you will need to send us a new PFX file in Windows format if your current one expires.