Set up a CNAME on your HostGator provider

Properly setting up CNAME records for your hosting provider helps ensure that any changes required for your custom domain can be carried out with maximum efficiency and minimum disruption.

Setting up your CNAME on your HostGator provider is easy, so let's see the details of how it's done:

  1. Log in to your HostGator account. 
  2. Click on the CPanel link located to the left of your page. A new page appears.
  3. Scroll down to the Domains section and then click on the Zone Editor link. A new page appears.
  4. Find the domain that you wish to link to our platform and click the CName Record link beside the domain. A new dialog box will appear.
  5. In the new Add a CName Record dialog box, fill in the empty fields:
    • In the Name field, type in your chosen subdomain name. For example, if you wish to use  simply enter newsletter as the rest of the domain will propagate automatically. 
    • In the CNAME field, enter the URL of your login page in our platform.
      If your site address is then your login page in our platform is You have to add a CNAME record to your DNS for your domain, a subdomain similar to the example. Whatever your CNAME record is, it will need to point to
  6. Click on the Add a CName Record button located at the bottom right corner of the dialog box.
  7. If you carried out all the steps correctly, a message from Hostgator should appear, informing you that you have successfully added a new CNAME to your Hostgator account.

Tip: It takes 30 minutes or more to apply any changes you have made.

Important: To secure your added CNAME, you can export your personal information exchange (PFX) file in Windows format and send it to We will then add the certificate to your CNAME on your behalf, ensuring that it uses a secure HTTPS connection. To ensure the ongoing security of your CNAME, you will need to send us a new PFX file in Windows format if your current one expires.