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Import contacts from a CSV or TXT file

One of the different import options in Moosend lets you upload your email marketing email list using a CSV or TXT file containing your contacts up to 40MB in size. If your content contains any special characters make sure you upload a UTF-8 file for maximum compatibility.

To import your contacts from a CSV or TXT file:

  1. In the top navigation bar, hover your mouse over the Audience tab, and then click Email lists.
  2. Click the name of the email list you want to import contacts to.
  3. In the menu, click Perform bulk actions.
  4. On the Choose Bulk Action page, navigate to Import Members into List and click Select.
  5. In the pop-up dialog box that appears, click two_dots_icon.png to navigate to the CSV/TXT File option and click Select.
  6. On the Data selection tab, click Browse and select the file that you want to import.
    Note: If the separator used in your file is not a tab, a comma, a semicolon, or a pipe delimiter, you have to enter it in the Enter a custom separator field.Snag_474a6d.png
  7. If you have the consent from all subscribers in the list through the double opt-in process, select Yes, add them as verified, I do have consent from these members, and click Next.
  8. On the Data Mapping tab, click each drop-down list and select the default fields or a custom field. If you want to map a specific column to a field, click the Map to drop-down list, then click the field to use, and click Next. 

    Note: If you have not mapped all the fields, a notification appears asking if you want to ignore any columns that remain unmapped. Click Ignore and continue.Snag_411253.png

  9. On the Notification tab, select your preferred import completion notification and click Import.Snag_419667.png
  10. A pop-up dialog indicates that the import operation has been successfully queued. To view a report of the import operation, click Go there.NEWGothere.png
  11. Click View reports to see the details of when the import operation started or finished, how many members were added, updated, or ignored.NEWViewreports.png