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Setup a CNAME on your BlueHost provider

Properly setting up CNAMES for your hosting provider helps ensure that any changes required for your custom domain can be carried out with maximum efficiency and minimum disruption. Setting up a CNAME on your BlueHost provider is truly easy and quick.

Let's see exactly how it's done:

  1. Log into your BlueHost account.
  2. Click on the Domains menu, and then click on Zone Editor. A new page appears.
  3. Scroll down this page to find the Add DNS Record section.
  4. Fill in the form fields as follows:
    • In the Host Record field, enter only the subdomain of the address you want to use for your Custom Domain of our platform
    • For example, if you have selected newsletter.mydomain.com as your address, enter the word newsletter.
    • If you wish to use a root domain such as www.mydomain.com then simply enter www.
  5. Select the CNAME option from the Type drop-down menu.
  6. In the Points To section, enter the URL of your login page in our platform.
    If your site address is mydomain.com then your login page in our platform is mydomain.moosend.com. You have to add a CNAME record to your DNS for your domain, a subdomain similar to the newsletter.mydomain.com example. Whatever your CNAME record is, it will need to point to mydomain.moosend.com.
  7. Click on the Add Record button.

Tip: It takes 30 minutes or more to apply any changes you have made.

Important: To secure your added CNAME, you can export your personal information exchange (PFX) file in Windows format and send it to support@moosend.com. We will then add the certificate to your CNAME on your behalf, ensuring that it uses a secure HTTPS connection. To ensure the ongoing security of your CNAME, you will need to send us a new PFX file in Windows format if your current one expires.