Set up a CNAME on your DreamHost provider

Properly setting up CNAMES for your hosting provider helps ensure that any changes required for your custom domain can be carried out with maximum efficiency and minimum disruption.

Setting up a CNAME for your DreamHost provider is a fairly simple process, so let's see the details of how it's done:

  1. Log in to your DreamHost account.
  2. Click on the Domains link, located to the left of your screen. A drop-down menu appears.
  3. Click on Manage Domains in the Domains drop-down menu. A new screen appears.
  4. Find the custom domain you have purchased from DreamHost within the Manage Domains screen. Next, click on the DNS link located under your domain. A new screen appears.
  5. Scroll down to the area entitled Add a custom DNS record to (your custom domain).
    • In the Name field, type in the subdomain you wish to utilize for your site. If you would like to just use your naked domain, simply type in www.
    • In the Type drop-down menu, select the CNAME option.
    • In the Value field, enter the URL of your login page in our platform.
      If your site address is then your login page in our platform is You have to add a CNAME record to your DNS for your domain, a subdomain similar to the example. Whatever your CNAME record is, it will need to point to
  6. When you have filled in all the appropriate fields, click on the Add Record Now! button.

Tip: It takes 30 minutes or more to apply any changes you have made.

Important: To secure your added CNAME, you can export your personal information exchange (PFX) file in Windows format and send it to We will then add the certificate to your CNAME on your behalf, ensuring that it uses a secure HTTPS connection. To ensure the ongoing security of your CNAME, you will need to send us a new PFX file in Windows format if your current one expires.