Set up a CNAME on your Network Solutions provider

Properly setting up CNAMES for your hosting provider helps ensure that any changes required for your custom domain can be carried out with maximum efficiency and minimum disruption.

Setting up your CNAME on your Network Solutions provider is a simple process, let's see how it's done:

  1. Log in to your Network Solutions account. 
  2. Click on Manage Account.
  3. Click on Edit DNS under My Domain Names.
  4. Click on Edit Advanced DNS Records next to the domain you wish to use with our platform.
  5. Click on Edit CNAME Records in the Host Aliases (CNAME Records) section (you may need to scroll down a little)
  6. Enter the Alias (your chosen subdomain):
    • For example, if you picked as your custom domain, enter newsletter.
    • Or, if you're using a root domain such as "" then you'll want to enter www
  7. Select Other Host from the radio buttons and enter the URL of your login page in our platform.
    If your site address is then your login page in our platform is You have to add a CNAME record to your DNS for your domain, a subdomain similar to the example. Whatever your CNAME record is, it will need to point to
  8. Click Continue and then click on Save Changes to complete the process.

Tip: It takes 30 minutes or more to apply any changes you have made.

Important: To secure your added CNAME, you can export your personal information exchange (PFX) file in Windows format and send it to We will then add the certificate to your CNAME on your behalf, ensuring that it uses a secure HTTPS connection. To ensure the ongoing security of your CNAME, you will need to send us a new PFX file in Windows format if your current one expires.