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Set up SPF & DKIM on your Name.com provider

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Moosend Support Team

It is very important to set up SPF and DKIM correctly as it improves the deliverability of your campaigns. First, you must make sure you know where to find the required SPF and DKIM information inside your account in our platform then set up SPF and DKIM on your provider.

Usually, it takes 30 minutes for newly created records to take effect. Also, we recommend that you have checked the validity of your SPF and DKIM records.

Warning: Do not create two SPF records because this makes your SPF invalid. If you already have an existing SPF record, edit it instead of creating a new one.

A. Set up SPF

To set up SPF for Name.com:

  1. Sign in to your Name.com account.
  2. On the top right, click My Domains.
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  3. In the Domain Name column, click the domain name you wish to create an SPF record for.
  4. In the Domain Details section, click Manage DNS records and fill out the following fields:
    Snag_3c72f49f.png
    • Type: TXT
    • Host: enter the provided TXT record name. Example SPF TXT record name for your Name.com provider: mydomain.com
    • Answer: locate the SPF TXT record of your sender on your account in our platform and enter the TXT record value. Example SPF TXT record value for your Name.com provider:
       
      v=spf1 include:spfa.mailendo.com ~all
    • TTL: leave TTL as 300 (default).
  5. Click Add record.

B. Set up DKIM

To set up DKIM/Domain key for Name.com:

  1. Sign in to your Name.com account.
  2. On the top right, click My Domains.
  3. Click the domain name you wish to create a DKIM record for and click Manage DNS records.
  4. Fill out the following fields:
    • Type: TXT
    • Host: locate the DKIM record of your sender on your account in our platform and enter the TXT record name. Example DKIM TXT record name for your Name.com provider: 
       
      ms._domainkey.mydomain.com
    • Answer: locate the DKIM record of your sender on your account in our platform and enter the TXT record value. Example DKIM TXT record value for your Name.com provider:
       
      k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADvOasfEIjT4S15emucwZhxKaWgikEeyj11l3owcIz3nZWAcuEhDxSCWYeapkj4G6WuV38WhRTxD5rXA0GQysBn+1w2FiVV0KDBHb8VLB13y8jU0SX/IiM7h0ACnN6qzMvbG/6Z5x/ja/AB5Gc1vQrgF9ztt2/QAAAQAB
    • TTL: leave TTL as 300 (default).
  5. Click Add record.