While in the process of designing your automation workflow and choosing the appropriate triggers for it, you will be given the option to categorize the triggers, so that you only use the ones relevant to your current design. One of the categories is called Email Engagement and it involves those triggers which have to do with events related to your email campaigns.
1. Click on the Email Engagement tab.
Once inside the corresponding tab, you can select the trigger you wish to use by tapping on it.
The triggers that fall under the Email Engagement category are:
- The When someone opens any campaign trigger
- The When someone opens a specific campaign trigger
- The When someone clicks on any link in any campaign trigger
- The When someone clicks on any link in a specific campaign trigger
- The When someone clicks on a specific link in a specific campaign trigger
- The When some people don't open my campaigns trigger
- The When some people don't click my campaigns trigger