View unsubscribed contacts of an email list

Following the CAN-SPAM Act, every email sent through Moosend contains a one-click unsubscribe link to give your recipients the option to remove themselves from your mailing list. When a recipient clicks the unsubscribe link they are instantly removed from your mailing list and added to the suppression list.

To view unsubscribed contacts of an email list:

  1. In the top navigation bar, hover your mouse over the Audience tab and click Email lists.see_who_unsubscribed_from_your_email_list_1.png
  2. Click the name of the email list you want that contains the contacts you want to view.
  3. In the menu, click View all members. You can see the different sections of statistics for your email list that include: all e-mails, Active, Unsubscribed, Bounced, and Archived e-mails.
  4. Click the Unsubscribed section. A list of members who have unsubscribed from the particular email list is shown.