Unsubscribe contacts using the Google Contacts plugin

One of the unsubscribe options our platform offers allows you to unsubscribe contacts from your email list using the Google Contacts plugin. 

To unsubscribe contacts using the Google Contacts plugin:

  1. In the top navigation bar, hover your mouse over the Audience tab and then click Email lists.
  2. Click the name of the email list from which you want to unsubscribe your members.
  3. In the menu, click Perform bulk actions.
  4. On the Choose Bulk Action page, navigate to Unsubscribe List members and click Select. 
  5. In the pop-up dialog box that appears, navigate to the Google Contacts Plugin option and click Select.
  6. Click Connect your Google account and enter your Google credentials.
  7. Click Allow to complete the authentication step.
  8. On the Data selection tab, select how you want to import your subscribers' data:
    • No, import everything - import all the fields in your list of subscribers.
    • Yes, I want to select from a list of filters - select which contacts groups to import.
  9. On the Data Mapping tab, click each drop-down list and select the default Email field or any created custom field. If you want to map a specific column to a field, click the Map to drop-down list, select the field to use, and click Next.Snag_28cd50.png
    Note: If you have not mapped all the fields, a notification appears asking if you want to ignore any columns that remain unmapped. Click Ignore and continue.
  10. On the Notification tab, select if and how you want to be notified once the unsubscribe process has been completed. Select Apply to all email lists if you want the unsubscription process to be applied to all your email lists simultaneously.  Click Unsubscribe when you are ready to start the process.
  11. A pop-up dialog indicates that the unsubscribe operation has been successfully queued. To view a report of the import operation, click Go there.Snag_680c4a.png
  12. Click View reports to see the details of when the unsubscribe operation started or finished and how many members were unsubscribed.Snag_684cfd.png