FAQ
Connecting Moosend to your Website
- Why my website is not verified ?
- How can I connect my website to Moosend?
- How can I set up tracking using Segment ?
- Ηow can I install website tracking by using the PHP tracking library ?
- What product information can each Moosend plugin track?
- How can I set up tracking using a plugin for my Zen Cart site ? See all 18 articles
Subscription Forms
- Can I prefill my form's field values by using URL parameters ?
- How can I create an Inline Subscription Form ?
- How can I create a Full-Page Subscription Form ?
- How can I create a Floating Box Subscription Form ?
- Can I display my Modal Pop-up form when a user clicks on specific text ?
- Can I use conditional rules for hiding my subscription form ? See all 48 articles
Landing Pages
- How can I create or edit my template inside the Landing Page Template editor ?
- How can I duplicate a landing page ?
- How can I change the font weight of my text?
- How can I organize my landing pages?
- How can I add or remove labels from my landing pages?
- How can I add SEO content to my landing page? See all 69 articles
Mailing Lists
- What is the difference between Archiving and Deleting a member ?
- Do you automatically add members to my Suppression list ?
- How do I export the members of my Suppression list ?
- How can I manually trigger an automation with specific members from my Mailing List ?
- How can I add members to my Suppression List?
- Can I permanently delete the members that exist in my Suppression List ? See all 90 articles
Reports
Campaigns
- How can I set up different unsubscription types for my account using single opt-out or double opt-out feature ?
- Can I attach a pdf file in my campaign and send it to my subscribers?
- Can I resend my campaign to subscribers who did not open it?
- Can I convert my Regular Campaign to an A/B Campaign ?
- Can I convert my A/B Campaign to a Regular Campaign ?
- How can I duplicate a campaign? See all 40 articles
General Info
- What should I do after GDPR is in place?
- Why hasn't my sender been approved?
- Do I need a website to send campaigns with Moosend?
- What are the Minimum System Requirements ?
- Can I reactivate an inactive account?
- Can I use a Gmail | Hotmail | Yahoo email address as the sender of my campaigns? See all 22 articles
Campaign Editor
- How can I use a Browse abandonment block ?
- How can I edit the Mobile version of my newsletter?
- Can I save the block that has my custom unsubscribe link and use it in other campaigns?
- Will editing a template affect the campaign where it is used?
- Can I edit the Moosend Official templates?
- What is the Google Promotion Setting and how can I use it ? See all 69 articles
Account Settings
- How can I manage team members on my Moosend account ?
- What are team member roles and what are their permissions ?
- How can I configure my Landing Page Domain ?
- How can I set up a CNAME with any other hosting provider that is not listed below?
- How can I set up a CNAME on my 1and1 Web Hosting provider?
- How can I set up a CNAME on my Domain.com provider? See all 34 articles
Automations
- How can I merge two of the steps contained within my automation?
- How can I access the report of my Automation campaign ?
- How can I use a loop within my automation ?
- How does the "When someone submits a specific form or landing page" trigger work?
- How does the "When someone submits any form or landing page" trigger work?
- What triggers are included in the Lead Generation category? See all 98 articles
Billing and Pricing
Deliverability
- How can I set up SPF & DKIM on my Namecheap provider?
- How can I set up SPF & DKIM on my Name.com provider?
- How can I set up SPF & DKIM on my CloudFlare provider?
- How can I set up SPF & DKIM on my Arvixe provider?
- How can I set up SPF & DKIM on my Ipage provider?
- How can I set up SPF & DKIM on my Networksolutions.com provider? See all 22 articles
Agencies
Getting Started
Integrations
- How do I connect Moosend to Zapier?
- Connect Moosend to Clearout
- How can I integrate my BigMarker webinar registrations with Moosend ?
- How can I use the Moosend Landing Pages wordpress plugin to import my landing pages on my wordpress website ?
- How to Connect Convertful with Moosend
- How to Connect MailOptin With Moosend See all 13 articles
Personalization
- Can i insert the current date and time into my newsletter?
- How can I add a fallback value when using the personalization tags ?
- Can I insert information from any custom field into my newsletter?
- Can my recipients view my newsletter on their browsers if it's not displayed correctly?
- How does forwarding my campaign relate to accidental unsubscribes?
- How do I customize the unsubscribe link in my campaigns? See all 7 articles