FAQ
Subscription Forms
- How can I re-add the element I deleted on my form inside the Form Designer ?
- How can I change the settings of my Structure inside the Form Designer ?
- How can I add a Custom Font inside the Form Designer ?
- How can I change the settings of my Image element inside the Form Designer ?
- How can I edit the Mobile version of my subscription form?
- How can I change the settings of my Form Element inside the Form Designer ? See all 28 articles
Landing Pages
Mailing Lists
Reports
- What reports can I see in Campaign Overview for my RSS or my Repeatable HTML Campaign?
- How can I track the most popular links being clicked on my newsletter?
- When are bounce reports completed?
- Moosend’s Real Time Statistics
- Will my campaign reports always be available?
- What is the difference between Unique and Total Links Clicked? See all 23 articles
Campaigns
- How can I duplicate a campaign?
- How can I add or remove labels for my campaigns?
- How can I send a campaign with dynamic images by just using the personalisation tags?
- Can I automatically resend my campaign to subscribers who did not open it?
- How can I create a Repeatable HTML Campaign?
- How can I create an RSS campaign? See all 33 articles
General Info
- What should I do after GDPR is in place?
- Why hasn't my sender been approved?
- Do I need a website to send campaigns with Moosend?
- What are the Minimum System Requirements ?
- Can I reactivate an inactive account?
- Can I use a Gmail | Hotmail | Yahoo email address as the sender of my campaigns? See all 22 articles
Campaign Editor
- What is a Video element and how can I use it to design my newsletter?
- How can I display the content of my RSS Campaign using custom HTML?
- How can I use an RSS Campaign block?
- What is the Row Background Color (Wide) and how can I use it to design my newsletter ?
- How can I add the verification link in my newsletter
- What are Repeatable Element Tags and how can I use them? See all 50 articles
Account Settings
- Can I use my university email address to send my newsletters ?
- How can I cancel my account?
- How can I cancel my subscription?
- Can I use my Outlook / Hotmail email address to send my campaigns?
- Can I use my Yahoo email address to send my newsletter campaigns?
- Can I use my Gmail email address to send my newsletter campaigns? See all 14 articles
Automations
- How can I create Campaign Content for my Automation's Send Email Action?
- How does the "When custom event is recorded" trigger work?
- How does the "When someone exits a specific page" trigger work?
- How does the "When someone exits any page" trigger work?
- How can I set up tracking using Segment ?
- How does the "When some people don't click my campaigns" trigger work? See all 103 articles
Billing and Pricing
Deliverability
- How can I set up SPF & DKIM on my Namecheap provider?
- How can I set up SPF & DKIM on my Name.com provider?
- How can I set up SPF & DKIM on my CloudFlare provider?
- How can I set up SPF & DKIM on my Arvixe provider?
- How can I set up SPF & DKIM on my Ipage provider?
- How can I set up SPF & DKIM on my Networksolutions.com provider? See all 22 articles
Agencies
Getting Started
Integrations
Personalization
- Can I insert information from any custom field into my newsletter?
- Can my recipients view my newsletter on their browsers if it's not displayed correctly?
- How does forwarding my campaign relates to accidental unsubscribes?
- How do I customize the unsubscribe link in my campaigns?
- What is a personalization tag and how can I use it?