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Archive recipients

Abstract

Moosend lets you archive recipients from your email lists by copying and pasting data, using TXT, CSV, or Excel files, and through available plugins.

You can archive contacts from your email list using different methods as described in the following sections.

Archive an email list contact manually

You can manually archive one or more contacts from your email list to remove them from any future email marketing activities.

To archive a contact manually:

  1. On the menu bar, click Audience > Email lists.

  2. Click the name of the email list from which you want to archive contacts.

  3. On the menu on the left, click View all members.

  4. Find the email address of the contact you want to archive.

  5. Click three_dots_icon.png and click Archive/Delete.

  6. In the Confirm Action dialog, click Archive.

Archive using a TXT or CSV file

You can archive contacts from your email list using files of the .csv or .txt type up to 40 MB in size. If your data contains any special characters, you must upload a UTF-8 file to ensure compatibility.

To archive contacts using a CSV or TXT file:

  1. On the menu bar, click Audience > Email lists.

  2. Click the name of the email list from which you want to archive contacts.

  3. On the menu on the left, click Perform bulk actions.

  4. On the Choose Bulk Action page, navigate to Archive List Members and click Select.

  5. In the pop-up dialog that appears, navigate to the CSV/TXT File option and click Select.

  6. On the Data selection tab, click Browse, select the file that you want to import, and click Next.

    Note

    If the separator in your file is not a tab, a comma, a semicolon, or a pipe delimiter, you must enter it in the Enter a custom separator field.

  7. On the Data Mapping tab, ensure the default Email field is mapped to the email column, then click Next. You can ignore the other custom fields, as the system only uses the Email field to identify, archive, or unsubscribe the contact.

    Note

    If you have not mapped all uploaded data to their corresponding fields, a pop-up dialog asks you to confirm that you want to ignore any unmapped columns. Click Ignore and continue.

  8. On the Notification tab, select if and how you want to be notified when the archive process has been completed. Select Apply to all email lists if you want the archive process to be applied to all your email lists simultaneously. Click Archive to start the process.

  9. A pop-up message indicates that the archive operation has been successfully queued. To view a report of the operation, click Go there.

  10. Click View reports to see the details of when the archive operation started or finished, and how many contacts were archived.

Archive using an Excel file

You can use an .xls or .xlsx file up to 40 MB in size, to archive contacts from your email list.

To archive contacts using a CSV or TXT file:

  1. On the menu bar, click Audience > Email lists.

  2. Click the name of the email list from which you want to archive contacts.

  3. On the menu on the left, click Perform bulk actions.

  4. On the Choose Bulk Action page, navigate to Archive List Members and click Select.

  5. In the pop-up dialog that appears, navigate to the Excel File option and click Select.

  6. On the Data selection tab, click Browse and select the file that you want to import and click Next.

  7. On the Data Mapping tab, ensure the default Email field is mapped to the email column, then click Next. You can ignore the other custom fields, as the system only uses the Email field to identify, archive, or unsubscribe the contact.

    Note

    If you have not mapped all uploaded data to their corresponding fields, a pop-up dialog asks you to confirm that you want to ignore any unmapped columns. Click Ignore and continue.

  8. On the Notification tab, select if and how you want to be notified when the archive process has been completed. Select Apply to all email lists if you want the archive process to be applied to all your email lists simultaneously. Click Archive to start the process.

  9. A pop-up message indicates that the archive operation has been successfully queued. To view a report of the operation, click Go there.

  10. Click View reports to see the details of when the archive operation started or finished, and how many contacts were archived.

Archive contacts by copying and pasting

Moosend lets you archive contacts from your email lists by copying and pasting the data. You can quickly archive up to 500 members using this method. If your list exceeds the 500 members limit, you can use other available archiving methods. 

To archive contacts by pasting text:

  1. On the menu bar, click Audience > Email lists.

  2. Click the name of the email list from which you want to archive contacts.

  3. On the menu on the left, click Perform bulk actions.

  4. On the Choose Bulk Action page, navigate to Archive List Members and click Select.

  5. In the pop-up dialog that appears, navigate to the Paste Text option and click Select.

  6. On the Data selection tab, paste your list of contacts and click Next.

    Note

    Use one contact per line and commas ( , ) to separate the fields of each contact on your list.

  7. On the Data Mapping tab, ensure the default Email field is mapped to the email column, then click Next. You can ignore the other custom fields, as the system only uses the Email field to identify, archive, or unsubscribe the contact.

    Note

    If you have not mapped all uploaded data to their corresponding fields, a pop-up dialog asks you to confirm that you want to ignore any unmapped columns. Click Ignore and continue.

  8. On the Notification tab, select if and how you want to be notified when the archive process has been completed. Select Apply to all email lists if you want the archive process to be applied to all your email lists simultaneously. Click Archive to start the process.

  9. A pop-up message indicates that the archive operation has been successfully queued. To view a report of the operation, click Go there.

  10. Click View reports to see the details of when the archive operation started or finished, and how many contacts were archived.

Archive using the Google Contacts plugin

Moosend lets you archive contacts from your email list using the Google Contacts plugin.

To archive contacts using the Google Contacts plugin:

  1. On the menu bar, click Audience > Email lists.

  2. Click the name of the email list from which you want to archive contacts.

  3. On the menu on the left, click Perform bulk actions.

  4. On the Choose Bulk Action page, navigate to Archive List Members and click Select.

  5. In the pop-up dialog that appears, navigate to Google Contacts plugin and click Select.

  6. Click Connect your Google account and enter your Google credentials.

  7. Click Allow to complete the authentication step.

  8. On the Data selection tab, select how you want to import your contacts' data:

    • No, import everything - import all the fields in your contacts list.

    • Yes, I want to import from a list of filters - select which contact groups to import.

  9. On the Data Mapping tab, ensure the default Email field is mapped to the email column, then click Next. You can ignore the other custom fields, as the system only uses the Email field to identify, archive, or unsubscribe the contact.

    Note

    If you have not mapped all uploaded data to their corresponding fields, a pop-up dialog asks you to confirm that you want to ignore any unmapped columns. Click Ignore and continue.

  10. On the Notification tab, select if and how you want to be notified when the archive process has been completed. Select Apply to all email lists if you want the archive process to be applied to all your email lists simultaneously. Click Archive to start the process.

  11. A pop-up message indicates that the archive operation has been successfully queued. To view a report of the operation, click Go there.

  12. Click View reports to see the details of when the archive operation started or finished, and how many contacts were archived.

Archive using the Salesforce plugin

Moosend lets you archive contacts from your email list using the Salesforce plugin.

To archive contacts using the Salesforce plugin:

  1. On the menu bar, click Audience > Email lists.

  2. Click the name of the email list from which you want to archive contacts.

  3. On the menu on the left, click Perform bulk actions.

  4. On the Choose Bulk Action page, navigate to Archive List Members and click Select.

  5. In the pop-up dialog that appears, navigate to Salesforce plugin and click Select.

  6. Click Login with your account and enter your Salesforce credentials.

  7. Click Allow to complete the authentication step.

  8. On the Data selection tab, select which contact fields to import and click Next.

  9. On the Data Mapping tab, ensure the default Email field is mapped to the email column, then click Next. You can ignore the other custom fields, as the system only uses the Email field to identify, archive, or unsubscribe the contact.

    Note

    If you have not mapped all uploaded data to their corresponding fields, a pop-up dialog asks you to confirm that you want to ignore any unmapped columns. Click Ignore and continue.

  10. On the Notification tab, select if and how you want to be notified when the archive process has been completed. Select Apply to all email lists if you want the archive process to be applied to all your email lists simultaneously. Click Archive to start the process.

  11. A pop-up message indicates that the archive operation has been successfully queued. To view a report of the operation, click Go there.

  12. Click View reports to see the details of when the archive operation started or finished, and how many contacts were archived.