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Run an external verification check on your DNS records

Abstract

Learn how to check whether your SPF and DKIM records are valid.

The Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) are components of email authentication, also known as DNS records. They are necessary for elements that help your email marketing campaigns be delivered to your recipients' inboxes instead of their spam folders.

Verify your DKIM records

DKIM ensures your messages are signed with the organization's certificate and a signature is included in email headers. To check your DKIM verification:

  1. Go to http://dkimcore.org/tools/keycheck.html.

  2. In the Selector field, enter MS.

  3. In the Domain name field, enter your domain name (without www).

  4. Click Check.

    If your DKIM key is valid, the following message displays: This is a valid DKIM key.

  5. Compare the key to your DKIM records in Moosend: in Moosend, on the menu bar, click AccountSend.png.

  6. On the menu on the left, click Senders and click the sender's email address that you want to check. Now compare the DKIM key in the TXT record value area to the one you have in DKIM core.

Verify your SPF records

Email clients use SPF to validate that the IP address a message was sent from is valid.

To check your SPF verification:

  1. Go to http://www.webtoolhub.com.

  2. In the Enter URL field, enter the full domain name and click Show.

  3. Compare the key to your SPF records in Moosend.

  4. Make sure the value returned in the tool is identical to the TXT record value. To find the TXT record value in Moosend, click More > Settings.

  5. On the Senders tab, click Set up SPF/DKIM.

  6. On the Set up DNS records page, click Sender policy framework (SPF) to expand the hidden section. 

    Note

    If you already have an SPF record, insert the TXT record value into that SPF record instead of creating a new TXT record type with the value from Moosend. Having multiple TXT type records created might cause both records to become invalid.